1. What is E-toll?

E-toll is an electronic toll collection system that allows for cashless payment of toll fees on highways and bridges. It automatically calculates charges based on distance traveled, vehicle type, and time of day.

2. How E-toll Cost is Calculated

The basic formula for calculating e-toll costs is:

Where:

• \( Distance \) — Distance traveled in kilometers
• \( Base\ Rate \) — Standard rate per kilometer ($/km)
• \( Vehicle\ Factor \) — Multiplier based on vehicle type
• \( Peak\ Factor \) — Surcharge during peak hours (typically 1.2)

3. Understanding Vehicle Factors

Details: Different vehicle types are charged different rates based on their size and impact on road infrastructure:

• Cars: 1.0 (standard rate)
• SUVs: 1.5 (50% higher than cars)
• Trucks: 2.0 (double the car rate)
• Motorcycles: 0.8 (20% discount)

4. Peak Hours Surcharge

Explanation: During peak travel times (typically weekday mornings and evenings), a 20% surcharge is applied to manage congestion and encourage off-peak travel.

5. Frequently Asked Questions (FAQ)

Q1: How is distance measured?
A: Distance is measured between entry and exit points using electronic sensors or GPS tracking in the e-toll system.

Q2: Are there discounts for frequent users?
A: Some systems offer monthly caps or discounts for high-volume users. Check with your local e-toll provider.

Q3: What if I don't have an e-toll account?
A: Most systems will photograph your license plate and send a bill, often at a higher rate than the e-toll rate.

Q4: Can I dispute an e-toll charge?
A: Yes, most systems have a dispute process if you believe you were charged incorrectly.

Q5: How often are rates updated?
A: Rates are typically reviewed annually, but may change more frequently based on infrastructure costs.